Resources Library
Everyone has biases. Learning about them and understanding how to mitigate them more effectively helps lead to a better customer experience. But, how can dealerships navigate this sometimes confusing subject matter? Don’t worry, we have a solution!
The DEI Tool Kit Portal is for:
– Dealership employees who would like to understand what unconscious bias is and how it impacts sales and service at the dealership
– Dealership employees who have taken Managing Unconscious Bias training at their dealership and would like to further their understanding of unconscious bias
Click on the resource links below to increase your understanding on how you can reduce unconscious bias at your dealership and increase sales and customer satisfaction
Certifications
- National Minority Supplier Development Council (NMSDC)
- Women's Business Enterprise National Council (WBENC)
- Woman Owned Small Business (WOSB)
Company
Multi Learning Solutions, LLC
26677 West 12 Mile Road
Southfield, Michigan 48034
Phone: (248) 358-6918
Email: info@mls-team.com
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