Multicultural Development

As the United States continues to grow and diversify, the importance of diversity in the marketplace has become more important than ever. Consumers appreciate organizations with clear, open commitments to inclusivity, and many companies are seeking information that will improve the cultural intelligence of their customer-facing staff. Your cultural style and diversity lens can impact your interactions with customers from different ethnic, racial, and cultural backgrounds and impact your company’s reputation. Our Marketplace Diversity series includes a range of diversity solutions to increase your understanding of various cultures, enabling you to connect and engage with people easily and effectively. The most successful businesses are those that know their communities and their customers.

Cultural Sensitivity

Engaging Multi-Generational Customers

How Culture Impacts the Sales Process

Multicultural Best Practices

Cultural Insights

Available Training Formats: Live Instruction, Webinars, eLearning, and Microlearning

Recent Posts

How Racism Shows up in the Workplace

How Racism Shows up in the Workplace

When we imagine racism in the office, we often think of hurtful comments denigrating Black, Indigenous, People of Color (BIPOC).This type of racism still exists but racism is also structural. Hurtful words are often symptoms of something deeper....

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Recent Testimonials

Your comprehensive yet light-hearted presentations and job aids emphasized concrete steps. Participants raved about your workshop, and one even remarked that she was putting the principles to work that afternoon.

Communications Director Health Care System

During our [conference] planning stage, your team provided process consultations that helped us refine our ideas into a smooth and logical flow for high-impact learning. The innovative materials and tabletop activities your team designed showcased our concepts in a fresh light. We especially appreciate how flexible you were in accommodating our needs.

Vice President and Director
Big Three Manufacturing Company

I’ve been a manager for 15 years, so I’ve seen my share of leading-edge training and development. This time, however, I saw noticeable changes that clearly stemmed from your training. I can now predict with confidence that your training will have a long shelf life…our employees are confidently using the tools on a day-to-day basis. Automotive Plant Manager

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Certifications

  • National Minority Supplier Development Council (NMSDC)
  • Women's Business Enterprise National Council (WBENC)
  • Woman Owned Small Business (WOSB)

Multi Learning Solutions, LLC

26677 West 12 Mile Road
Southfield, Michigan 48034
Phone: (248) 358-6918
Email: info@mls-team.com

© Multi Learning Solutions

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